Developed global market strategy and managed client relationships, operating a lean business model with high profitability.
- •Developed global market strategy targeting C-level executives across US, Europe, Australia, and Singapore
- •Managed all aspects of client deals—from sourcing to final agreements—resulting in 80% client retention and 60% average net income
- •Operated lean business model generating $30K revenue in the first 2 months at 90% profitability
- •Led teams to deliver custom client solutions through strategic technical partnerships
COO | Co-founder @ MachinaX
Drove business strategy and operations to achieve significant revenue growth and acquire B2B clients across multiple sectors.
- •Drove business strategy to achieve $600K ARR quarterly revenue and acquire over 15 B2B clients across Energy, Logistics, Retail, and Education sectors in 6 months
- •Developed and monitored business planning and financial health, resulting in an average 30% month-over-month revenue increase during the first half of 2024
- •Led delivery team and technical partners to implement tailored AI solutions
Executive Assistant to the CEO @ Prep
Executed company initiatives and managed operations for AI/NLP teams while supporting investor relations and cross-departmental collaboration.
- •Executed and monitored new company initiatives under the CEO's direction by aligning internal and external resources for critical projects, such as developing in-house AI/ML teams and revamping the branding team
- •Managed operations for 3 AI/NLP teams totaling 7 members, including defining objectives and ensuring delivery of 10 production-ready deep learning models
- •Led investor relations and developed materials such as researches, pitch decks and financial models that secured $7M+ in seed/Series A funding
- •Facilitated CEO's cross-departmental collaboration efforts, establishing objectives and agendas that aligned business and product teams
Business Analyst @ FPT Software
Provided consultation and solution optimization for Fortune 500 ERP data systems, utilizing Machine Learning techniques for predictive analytics.
- •Worked in a team to provide consultation, solution, and optimization for a Fortune 500's ERP data system, covering everything from storage to preparing reports
- •Prepared 8 specialized reports using Machine Learning techniques like Decision Trees or ARIMA to predict the company's revenue and accounts receivable
- •Compiled SQL scripts to assist data engineer team in building data pipelines to migrate data to Azure Synapse
- •Documented business & functional artifacts such as Req. Traceability, User Manual, UAT Training
Data Analyst @ Giaohangtietkiem
Developed analytical metrics and automated reporting systems, utilizing Machine Learning tools for sales forecasting and customer segmentation.
- •Developed analytical metrics and automated all reports of the Marketing team to evaluate promotion campaigns' effectiveness
- •Forecasted company's sales & revenues using Machine Learning tools such as ARIMA and FB Prophet
- •Queued, wrangled, and analyzed data daily using SQL, Microsoft Excel, and Python to present key insights to C-level executives for decision-making
- •Prepared customer segmentation report using the Recency, Frequency, and Monetary Value (RFM) models to increase customer activation
